helldivers 2 friends list not working

3 min read 12-01-2025

Are you experiencing issues with your Helldivers 2 friends list? Can't connect with your squad? You're not alone. Many players have reported problems with the friends list functionality. This comprehensive guide will help you troubleshoot and hopefully get you back into the fight alongside your friends.

Common Helldivers 2 Friends List Issues

Before diving into solutions, let's identify the common problems players face:

Friends not appearing online: You can see your friends' profiles, but they don't show as online even when they are actively playing.
Unable to add friends: The "Add Friend" function isn't working, preventing you from connecting with new players.
Friends list completely empty: Your friends list is blank, showing no friends at all.
Game crashes when accessing the friends list: Attempting to view or interact with the friends list causes the game to crash.
Incorrect online status: Your online status is incorrect, preventing friends from seeing you.

Troubleshooting Steps: Getting Your Helldivers 2 Friends List Back Online

Let's tackle these issues systematically. Follow these steps, trying each one before moving on:

1. Check Your Network Connection

A weak or unstable internet connection is the most common culprit. Ensure you have:

Stable internet: Run a speed test to check your upload and download speeds. Lag and packet loss can disrupt online functionality.
Open ports: Some firewalls or routers may block the ports Helldivers 2 requires for online play. Check your router's settings and ensure the necessary ports are open. (Consult the Helldivers 2 official website or support for the specific ports.)
NAT type: An unfavorable NAT type (like strict NAT) can hinder online connections. Try to improve your NAT type by adjusting your router settings or contacting your internet service provider.

2. Restart Your Game and Console/PC

Sometimes, a simple restart resolves minor glitches. Close Helldivers 2 completely, then restart your console (PlayStation 5, PlayStation 4, or PC) or computer. Relaunch the game and check your friends list again.

3. Check for Server Issues

Helldivers 2 relies on servers to facilitate online play. If the servers are experiencing outages or maintenance, you won't be able to connect with your friends. Check the official Helldivers 2 website, social media channels, or online gaming forums for announcements regarding server status.

4. Update the Game

Outdated game versions can sometimes cause compatibility issues. Ensure you have the latest update installed for Helldivers 2. Check your console or PC's game store for updates.

5. Verify Game Files (PC Only)

If you're on PC, corrupted game files can disrupt online features. Use your game launcher's built-in verification or repair function to check the integrity of your Helldivers 2 installation. (Steam, Epic Games Store, etc., all have this feature.)

6. Check Your PlayStation Network/Online Account Status (PlayStation Only)

If you're playing on PlayStation, ensure your PlayStation Network account is properly signed in and functioning correctly. A problem with your PSN account can impact online features.

7. Power Cycle Your Router and Modem

A complete power cycle often resolves network issues. Unplug both your modem and router, wait 30 seconds, plug your modem back in, wait for it to fully power up, and then plug your router back in.

8. Contact Support

If you've tried all these steps and are still facing problems with your Helldivers 2 friends list, contacting the game's official support channels is your next step. They might have specific troubleshooting steps or be aware of ongoing issues.

Preventing Future Helldivers 2 Friends List Problems

Keep your game updated: Regular updates often address bugs and improve online stability.
Maintain a stable internet connection: A reliable internet connection is crucial for online gaming.
Check server status: Before playing, quickly check for any reported server issues.

By systematically working through these troubleshooting steps, you should be able to resolve most Helldivers 2 friends list issues and get back to cooperative gameplay with your friends. Remember to check for updates and maintain a strong internet connection to minimize future problems.